Depending on when you cancel, you can receive a cancellation, a partial refund, or credit of your league fee.
Delta Athletics League Refund Policy – FAQ
Q: What is the difference between the signup fee and the league fee?
A: The signup fee secures your spot in the league and is non-refundable. The league fee covers your participation in the league and can be refundable under certain conditions.
Q: Is the signup fee refundable?
A: No, the signup fee is non-refundable. This fee secures your spot in the league, ensuring your place is held for you.
Q: What happens if I need to cancel my participation in the league?
A: If you cancel your participation at least 7 days before the league starts, you will not be charged the league fee, and you can withdraw from the program without further obligation.
Q: What if I cancel less than 7 days before the league starts?
A: If you cancel within 7 days before the league begins, we offer two options:
- 50% Refund: You will receive 50% of your league fee back.
- 100% Credit: Alternatively, you can choose to receive a 100% credit for future programming with Delta Athletics.
Q: How do I request a cancellation or refund?
A: To request a cancellation or refund, please contact our support team as soon as possible by emailing Cancel@DeltaAthletics.com. Include your registration details, and specify whether you prefer a 50% refund or a 100% credit for future programs.
Q: Can I use the credit from a canceled league for any program?
A: Yes, the 100% credit can be applied to any future program offered by Delta Athletics, allowing you flexibility in choosing when and how to use it.
Q: What if I have more questions about the refund policy?
A: If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure you have a positive experience with Delta Athletics.
We appreciate your understanding and cooperation as we strive to offer the best experience for all our participants. Thank you for being a part of the Delta Athletics community!
